FAQs
Fun & enriching for all dogs.
General FAQs
We require rabies, bordetella, leptospirosis, and distemper/parvovirus combo (DHLPP or DA2PP). We highly recommend canine influenza (H3N2 & H3N8) and a 6-month bordetella booster. All vaccines must be administered at least 3 days prior to visit.
We’d love to show you around! Call our concierge at (352) 355-4310 to set up a tour today! We schedule tours Monday through Thursday to ensure a manager is available.
We do not currently offer services for cats.
We are located NE of downtown Ocala near the intersection of Bonnie Heath Blvd and 25th Avenue! Our address is 1509 NE 22nd Ave, Ocala, FL 34470.
Our staff is very knowledgeable in recognizing and treating common canine illnesses and injuries. In the unlikely event that something more serious should happen concerning your dog's health, we will contact or visit your veterinarian during business hours. After hours, we will contact the appropriate emergency clinic in our area. We will of course keep you informed should any health issues arise.
Our employees are trained to administer medications in their original container with the dog's name and instructions. We can accommodate insulin-dependent dogs and have a refrigerator to store the insulin. We cannot accommodate dogs post-surgery within 2 weeks of their operation.
Our facility is fully monitored by a security system and equipped with surveillance cameras, fire alarms, and a fire suppression system. Should anything happen after hours, our staff will be notified and can get here quickly. Our last walk-out for lodging dogs is between 7pm-8pm and staff is on site for walk-outs at 6:15am the next morning!
Meet & Greet FAQs
At Red Fern, we celebrate the unique characteristics of every dog, and since we offer more than one type of Daycare experience, we start by scheduling a Meet & Greet.
Whether your dog is easygoing and highly social, happier in smaller groups, or prefers the company of humans over making canine friends, our Meet & Greet will help us get to know all about your pup to set them up for success!
When you arrive for the Meet & Greet, a member of our team will explain how the day will proceed and answer any questions you may have about our facility, our team, and our services. We ask that your dog stays with us for a minimum of four hours so we may conduct an evaluation to learn all about their disposition, preferences, and play style.
Our evaluations are not pass or fail since our goal is to recommend the Daycare Program that provides a day filled with fun experiences in a safe and enriching environment. Call us today at 352-355-4310 or provide your contact information below, and we will call you to schedule a Meet & Greet for you and your pup!
If we are able to accommodate your same-day reservation we will "build-in" an abbreviated temperament assessment if you are interested in daycare or group play. Meet & Greet evaluations are typically not "pass/fail" - so long as your pup is not aggressive towards humans. If your dog shows signs of aggression in multiple scenarios, we will not be able to accommodate them in group play and will need to restrict them to a day-boarding/private play activity level.
By appointments Monday-Thursday & Saturdays at 9am, 9:20am, 9:40am, & 10am
Daycare FAQs
A Meet & Greet is necessary for a pup who would like to be a part of Daycare or Group Play Lodging. If your dog likes to keep to themselves and would not be interested in playing with others, we understand! Please give us a call at (352) 355-4310 and we’ll help you take the next step to onboard your pup!
Our daycare packages are designed to be used on a weekly basis within 45 days of first use. We find bringing your dog to daycare consistently helps them build confidence and not feel like they are the new kid at school every visit!
Our daycare is a fun experience for all dogs - we tailor each day to meet the needs of dogs, focusing on enrichment whether for fun, exercise, or socialization. Our group options offer safe interactions and are led by our knowledgeable staff. Each group of like-sized dogs rotate through our outdoor paddocks and indoor play areas so your dog will never get bored.
Unsurprisingly, dog daycare is not unlike a children's daycare! After being in a socially stimulating environment all day, you can expect your pup to be tired! While they have access to water all day, some dogs may drink a lot of water when they get home - this is normal. Minor nicks and scrapes are also normal for dogs that play hard.
Lodging FAQs
Yes. All overnights require a reservation made at least 24 hours in advance. We fill up during major holidays and peak times (Christmas, Thanksgiving, 4th of July, etc.) so reservations are recommended a few months in advance.
We recommend bringing your dog's food. Please portion their meals in ziploc bags for stays 4 nights or less. If they are staying for 5 nights or more, you are welcome to bring their food container or bag with your measuring scoop. Please do not bring beds or bowls - we provide those! We do not accept rawhide or marrow bones.
We recommend that you arrive before 3pm so your pup has time to acclimate and have some fun before bedtime. On the last day you are welcome to check-out at any time however we offer an early check-out discount before 11am. We are closed on Sunday for daycare but offer check-outs for lodgers from 10:00am-5:00pm.
Yes, we offer lodging check-outs from 10:00am-5:00pm.
Grooming FAQs
Yes, we do require appointments for grooming. We offer appointments Monday-Friday.
Full groom prices vary depending on the size and breed of your dog. Our grooming prices range from $50-$100+ - call (352) 355-4310 for an estimate!